Shipping policy
JEEMYA SHIPPING POLICY
Effective Date: July 12, 2026
Domain: www.jeemya.com
Contact: hello@jeemya.com
Our Commitment to Transparent Fulfillment
At Jeemya, transparency is not a marketing position it is an operational standard. The same integrity we apply to our formulations applies to how we communicate the movement of your order. This policy exists to give you a complete, honest picture of what happens between the moment you place your order and the moment it arrives at your door.
1. Order Processing
Once your order is placed, it enters a two-stage pre-shipment process:
Stage 1 — New (First 2 Hours)
Your order status will appear as "New" for up to two hours following placement. During this window, your order has been received and is pending review. Modifications to your shipping address or order cancellations may be requested during this stage by contacting us at hello@jeemya.com .
Stage 2 — Accepted (Fulfillment Queue)
Once your order status changes to "Accepted," it has been transmitted to our fulfillment team and entered active preparation. At this stage, no modifications, address changes, or cancellations are possible. We encourage customers to review their shipping details carefully before completing checkout.
Processing Times
|
Order Type |
Estimated Processing Time |
|
Standard orders |
1–5 business days |
|
Bulk orders (200+ items) |
5–10 business days |
Processing time begins the moment your order status changes to "Accepted." Business days are defined as Monday through Friday, excluding U.S. federal holidays. Processing time is separate from, and in addition to, carrier transit time.
2. Domestic Shipping — United States
Jeemya ships to most U.S. states via USPS using two service levels:
- USPS Ground Advantage — Regular shipping (estimated 2–4 business days in transit)
- USPS Priority Mail — Express shipping (estimated 1–3 business days in transit)
Please note: Shipping to Alaska and Hawaii is not currently available. We are working to expand domestic coverage and will update this policy when service becomes available.
"Please allow 5 to 10 business days for your order to arrive" (or up to 2 weeks).
Domestic Shipping Rates
Rates are calculated by shipment weight at checkout.
|
Shipment Weight |
Standard (2–4 days) |
Express (1–3 days) |
|
Up to 0.5 lbs (up to 226g) |
$15.98 |
$15.98 |
|
0.51 – 0.75 lbs (227 – 340g) |
$15.98 |
$15.98 |
|
0.76 – 1.2 lbs (341 – 543g) |
$15.98 |
$15.98 |
|
1.21 – 2.0 lbs (544 – 907g) |
$19.60 |
$19.60 |
|
2.01 – 3.0 lbs (908 – 1,360g) |
$23.00 |
$23.00 |
|
3.01 – 5.0 lbs (1,361 – 2,270g) |
$26.55 |
$26.55 |
|
5.01 – 7.0 lbs (2,271 – 3,180g) |
$30.10 |
$30.10 |
|
7.01 – 9.0 lbs (3,181 – 4,090g) |
$33.65 |
$33.65 |
|
9.01 – 11.0 lbs (4,091 – 5,000g) |
$37.20 |
$37.20 |
|
11.01 – 13.0 lbs (5,001 – 5,910g) |
$40.75 |
$40.75 |
3. International Shipping
Jeemya ships to selected international destinations via FedEx International, with estimated transit of 6–12 business days depending on destination zone, following order fulfillment.
International Destination Zones
|
Zone |
Countries |
|
Zone 1 — Canada |
Canada |
|
Zone 2 — Europe |
Belgium, Denmark, Finland, France, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Sweden, United Kingdom |
|
Zone 3 — Extended |
Australia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Indonesia, Latvia, Lithuania, Macau, New Zealand, Philippines, Poland, Romania, Slovakia, Slovenia, South Korea, Thailand, Vietnam |
International Shipping Rates
International Destination Zones
Zone 1 — Canada Shipping Rates
Service: Economy International
|
Shipment Weight |
Transit Time |
Rate |
|
Up to 2.0 lbs (0 – 906g) |
6–10 business days |
$20.00 |
|
2.01 – 4.0 lbs (907 – 1,810g) |
6–10 business days |
$28.00 |
|
4.01 lbs and above (1,811g+) |
6–10 business days |
$35.00 |
Zone 2 — Europe Shipping Rates
Service: Standard International
|
Shipment Weight |
Transit Time |
Rate |
|
Up to 2.0 lbs (0 – 906g) |
6–12 business days |
$20.00 |
|
2.01 – 4.0 lbs (907 – 1,810g) |
6–12 business days |
$28.00 |
|
4.01 lbs and above (1,811g+) |
6–12 business days |
$38.00 |
Zone 3 — Extended Destinations Shipping Rates
Zone 3 offers two service levels depending on shipment weight.
Standard International
|
Shipment Weight |
Transit Time |
Rate |
|
Up to 2.0 lbs (0 – 906g) |
6–12 business days |
$25.00 |
|
4.01 lbs and above (1,811g+) |
6–12 business days |
$45.00 |
Express International
|
Shipment Weight |
Transit Time |
Rate |
|
2.01 – 4.0 lbs (907 – 1,810g) |
1–5 business days |
$35.00 |
Note: Express International for Zone 3 is currently available for shipments between 2.01 and 4.0 lbs only. Additional weight ranges will be added as service coverage expands. The exact service level available for your order will be displayed at checkout.
Important — Delivery Duties Unpaid (DDU) Notice
All international orders are shipped under Delivery Duties Unpaid (DDU) terms.
This means:
- Jeemya collects only the shipping rate at checkout
- Customs duties, import taxes, VAT, and any applicable government-imposed fees are the sole responsibility of the recipient
- These charges are assessed by your country's customs authority and are not controlled or collected by Jeemya
- Jeemya is unable to predict, estimate, or reimburse customs or import charges
- Packages refused due to unpaid duties are not eligible for refund of original shipping charges
Note for European Union customers: As of July 1, 2026, the EU de minimis VAT exemption has been eliminated. All orders shipped to EU member states, regardless of order value, are subject to VAT and applicable import duties upon entry. We strongly recommend consulting your local customs authority for current rates before placing your order.
Jeemya is committed to transparency in this area. If you have questions about estimated import costs for your destination, we encourage you to contact your local customs office directly prior to ordering.
4. Shipping Charges — Non-Refundable
Original shipping charges are non-refundable under all circumstances, including returns, refusals, and exchanges. This applies to both domestic and international shipments. Please refer to our Return & Refund Policy for full details.
5. Tracking
A tracking number will be provided via email once your order has been dispatched from our fulfillment center. Transit times are carrier estimates and are not guaranteed by Jeemya.
6. Lost or Stolen Packages
Jeemya fulfills and ships orders with care. Once a shipment is marked "Delivered" by the carrier (USPS or FedEx), the delivery is considered complete.
Jeemya does not assume financial liability for packages that are lost or stolen after a confirmed delivery scan. If your tracking status shows "Delivered" and you have not received your package, we recommend:
- Checking with neighbors or building management
- Contacting USPS or FedEx directly to file a carrier claim
- Contacting your local law enforcement if theft is suspected
For packages lost in transit (no delivery confirmation), please contact us at hello@jeemya.com with your order number, and we will open an investigation with the carrier on your behalf.
7. Contact
For shipping inquiries, please contact: hello@jeemya.com Include your order number in all correspondence for the fastest response.